1002 Xbox 360 secondary error code | Three red rings guide


This might be easy, but it might be hard

This is one of those secondary error codes on the Xbox 360 that can have several things causing it. The 1002 secondary error populates when the kernel can not create a DVD drive instance. Let's dig right in to what you can do about it.

Try a different Sata cable

One quite simple fix would be replacing your Sata cable. If that cable is damaged or shorted out it can cause the 1002 secondary error code. These are quite cheap and should be the first place to start. Just make sure you get one for your version of the Xbox 360!

The complicated side of the 1002 error

If the Sata cable didn't fix your problem, things are going to be more difficult for you. The 1002 secondary error code can be caused by the PCB inside the dvd drive itself. If this has gone bad or been corrupted it would need to be replaced. The problem with this is the technical knowledge needed to install it. This PCB is married to the motherboard and would need to be reprogrammed before it can work. This is something the average person would not have the knowledge to do. Additionally, you could have an issue somewhere in the southbridge chip on the mainboard. This would also require advanced repairs such as reflowing or replacing that chip. These issues may require most individuals to buy a replacement motherboard with a matching dvd PCB to get the 1002 error to clear from the Xbox 360.

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